Legal

Wholesale Terms

These terms apply to trade accounts and wholesale orders. They sit alongside our standard Terms & Conditions; where the two conflict for trade orders, these wholesale terms apply.

1. Eligibility

Trade accounts are available to bona fide businesses: gyms, studios, personal trainers, clinics, practitioners, and retailers. We may request evidence of trading (company number, VAT registration, premises, or web presence) and may approve or decline any application at our discretion. Accounts are for business purchasing only, not personal consumption at trade prices.

2. Pricing and payment

Wholesale prices are visible to approved, logged-in accounts, exclude any promotional retail offers, and may change with notice. Payment is at the point of order by card or PayPal. Prices include VAT where applicable; VAT invoices are issued with every order.

3. Resale conditions

Products must be resold in their original, unopened packaging with labels and batch numbers intact. You must not alter labels, rebrand, decant, or make claims about the products beyond those on the label and the GB nutrition and health claims register. You are responsible for storing products per the label and for complying with food law applicable to your business, including allergen information duties.

4. Returns

The 60-day consumer guarantee applies to retail customers, not trade orders. Trade orders may be returned within 14 days if unopened and in resalable condition; faulty or incorrectly supplied goods are replaced or refunded in full at our cost. Statutory rights that apply to business purchases are unaffected.

5. Account conduct and termination

We may suspend or close trade accounts used contrary to these terms, including resale on third-party marketplaces without written agreement, price misrepresentation, or claims non-compliance. Outstanding lawful orders will be honoured or refunded on closure.